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MERIT Profile Overview
Most business owners and operators have some sense that one of the key limitations in growing their business relates to the issue of character; they just don’t apply that label. But, when we simply dissect the reasons within a typical company for turnover, here is the typical breakdown that emerges: Experience tells us that maybe 5% of these companies are doing anything specific to proactively address this pattern as a character problem. On the other hand, most of these same companies would view solving this challenge as an “urgent” or “significant” need. The huge gap between recognizing the problem and doing something effective to address it is mostly a lack of tools and training. This gap creates a huge opportunity for resources that effectively and measurably screen candidates and coach current employees regarding character traits that are shown to be job-related and predictive of broad success in an organization. Part of the challenge on the hiring side of this issue is that we can rarely pick up on these character issues in a broad sense through a traditional interview. Reviewing a resume and conducting an interview are not enough to ensure that a good hiring decision is being made. Days or weeks later when the new employee is in the job, these character traits become increasingly evident. It is estimated that an organization has a 1 in 7 chance (14%) of successfully hiring at that level of effort. Adding background checks and using a behavioral assessment instrument increases that to about 40%. Matching the occupational interests and skills of the candidate brings the success rate to about 50%. All of these things are good. They are just not enough. The only way to move that 50% success rate to something closer to 100% is to address the character issues related to the turnover in the first place. Therein lays an enormous opportunity for character assessment tools. It is the next wave of explosive growth for behavioral science firms and their marketplace partners. Human Resources professionals are significantly grappling with this issue and watching carefully for proven solutions. |
Merit Profile FAQ |
This overview is intended to educate the reader regarding the need for greater focus on developing character within any organization. Its fundamental premise is that there is a consistent and measurable relationship between positive character and positive business results. This relationship, for one reason or another, is often overlooked or ignored in many companies to the detriment of the business. 
10% is uncontrollable due to changes in personal circumstances
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